As to you not coming back to El Paso? Ahhh. In summary, very thankful for your observations and your review. We obviously failed to mention that during your check in or during our welcome statement. Our rooms do have drawers located inside our original and artistic closets. Depending on the length of your stay, our Front Desk agents will be happy to accommodate you in a room that suits your needs. Rooms vary in a number of sizes through each of our floors. So it can be freezing outside and you'll still be able to have a warm swim in our pool any time of the year. Isn't the Pool and Bar area just beautiful? We do have a year-round heated pool. I am sorry we missed being there when you arrived. First Floor at Hotel Indigo has always Concierge Staff present ready to greet our coming Guests so they can guide them to the Fifth Floor where the hotel actually begins. We will make a better effort for Valet Parking Staff to have the knowledge to guide our Guests as they approach Hotel Indigo. It does not properly belong to the hotel, but being the neighbors that we are we see each each other as one. ![]() Valet Parking is indeed adjacent to our hotel. So we will comment on them in appreciation of your review, as well as to share with the Trip Advisor community who reads you. Thank you Love 2 Travel for your 5 star review! We love reviews that are detailed oriented and bring up interesting observations, such as yours. Suggestion to have better signage for parking/valet or to work with the valet company to explain things better to you. I doubt I will ever be back to El Paso but would stay here if I did. It appears that this a place locals would go after work or as a night out as it was quite lively on a Friday. We enjoyed some tasty but expensive cocktails at the bar. The food and service was excellent, would definitely recommend it. We ate at the restaurant on the main floor. There are no drawers in the room so you wouldn’t be able to properly unpack. It was fine for one night but if I was staying there for much longer, I would have found it cramped. It was quite cold when we were there so no pool or outdoor patio during our stay. We sorted out the parking and we were able to check in early which was appreciated. My husband went to check in (which is on the 4th floor) as there was no one from the hotel working on the main floor to ask where we should park. Download the IHG One Rewards app Learn more about fast booking and Rewards on the go. Costs 13p per minute + phone companys access charge. We went into the valet parking entrance and the men working the valet did not work for the hotel and were not much help to us. Discover the best that El Paso has to offer with the Hotel Indigo El Paso Downtown local area guide. As we drove into downtown El Paso, we were a bit concerned as the downtown isn’t very nice in sections. ![]() The nearest airport is El Paso International Airport, 6.2 miles from Hotel Indigo El Paso Downtown, an IHG Hotel.Stayed here for one night and booked through a discount travel site. ![]() Ciudad Juarez Cathedral is 2.1 miles from the accommodation, while Benito Juarez Olympic Stadium is 2.3 miles from the property. Guests can use the business center or relax in the snack bar. Breakfast is available every morning, and includes continental, American and vegan options. All rooms at Hotel Indigo El Paso Downtown, an IHG Hotel come with a seating area and a flat-screen TV with cable channels. ![]() The property provides room service and a 24-hour front desk for guests. With a bar, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Located in El Paso, a 7-minute walk from El Paso Museum of Art, Hotel Indigo El Paso Downtown, an IHG Hotel has accommodations with a fitness center, private parking, a terrace and a restaurant.
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